Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or request quotes
• Subscribe to our newsletter
• Contact us via phone or email
• Visit our workshop for consultations

This information may include your name, email address, phone number, postal address, and details about your furniture requirements.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and consultations for custom furniture projects
• Communicate with you about your orders and projects
• Send you newsletters and promotional materials (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• With your explicit consent

All third-party service providers are contractually obligated to keep your information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner or your browser settings. We use cookies for:

• Essential website functionality
• Remembering your preferences
• Analyzing website usage (only with your consent)

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Customer project information may be retained for up to 7 years for warranty and service purposes.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: